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In addition to strategic communications projects, you will work very closely with the labor communications team and regional peers to support retail operational and store challenges, union election processes, regional advising regarding labor and labor-adjacent issues. Issues Management: Serve as a subject matter expert to rapidly address and manage planned and unplanned communications, developing clear messaging and actionable instructions for our retail partners regarding store issues, labor and union matters. Relationship Building: Foster strong, non-hierarchical relationships with peers, asking questions, contributing ideas, and learning from the team to drive work forward. Content Creation: Create dynamic and engaging communications and content for retail partners and leadership. Develop short, engaging messaging that resonates with our busy retail leaders, ensuring timely delivery across relevant communication channels. Emergency Communications: Serve on our on-call rotation for select weekends or weeks to help write and publish emergency communications, working with team members across time zones. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Experience: Bachelor's degree and at least five years of communications, operations, or change management experience preferred, ideally in a fast-paced communications, campaign, or retail setting. Experience communicating with unionized workforce is a plus. Skills: Strong writing, presentation, verbal communication, editorial and collaboration skills. Ability to decode \"corporate speak\" and write brief, and clear communications. Understanding: General understanding of working across a corporate and unionized workforce. Deep curiosity and passion for the retail partner experience. Work Style: Efficiently manage multiple projects while maintaining superior attention to detail. Confidently and proactively adapt to changing priorities. Navigate ambiguity and change with confidence and consistency. Encourage diversity of thought and gather feedback judiciously. How You'll Work: Collaboratively: Known for your ability to influence without authority and work cross-functionally. 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